385bet Terms and Conditions

About the Platform

385bet is an online betting and casino platform operated for users in Bangladesh. The platform offers sports betting, live casino, slots, card games, and various other online gaming options. As a user, you acknowledge that you are accepting these services voluntarily and with full awareness.

Applicability of Terms

These terms and conditions apply to all services, websites, mobile platforms, and any future channels of 385bet. Our privacy policy and responsible gaming policy are also an integral part of these terms.

Right to Modify Terms

385bet reserves the right to amend, modify, or update these terms and conditions at any time without prior notice. Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend visiting this page regularly.

Age Restriction

385bet services are available only to those aged 21 or above. Opening an account for anyone under 21 is strictly prohibited. We reserve the right to verify age and may suspend an account without proof.

One Person, One Account

Each person may open only one account. If multiple accounts are found belonging to the same person, all accounts will be cancelled and the balances held in them may be forfeited.

Accuracy of Registration Information

When opening an account, you must confirm the following:

• All information provided is completely true, accurate, and up to date.
• You are opening the account in your own name and for yourself.
• The payment method you use (bKash, Nagad, Rocket, Upay, etc.) belongs to you.
• You have the legal right to use online gaming from your location.

Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing anyone else to use your account or sharing your account is strictly prohibited. Please notify our support team immediately of any unauthorized use of your account.

Accepted Payment Methods

385bet currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (all major banks)

Deposit and Withdrawal Limits

The minimum deposit amount is ৳300 and applies to all payment methods. The minimum withdrawal amount is ৳800. Maximum deposit and withdrawal limits may vary depending on account level and verification status.

Withdrawal Processing Time

Withdrawal requests are generally processed within 5 to 30 minutes. However, bank transfers may take longer depending on the bank's processing time. Additional time may be required if a higher level of security verification is needed.

Deposit Method Verification

Withdrawal requests will only be processed to the same payment method used for the deposit. If proof of ownership of the payment method is required, 385bet may ask you for the relevant documents.

Welcome Bonus

385bet offers new members a 200% first deposit bonus of up to ৳10,000. For example, depositing ৳1,000 gives you a ৳2,000 bonus for a total balance of ৳3,000. Depositing ৳12,000 or more gives you the maximum bonus of ৳10,000, for a total balance of ৳22,000.

Wagering Requirements

To withdraw bonus funds, you must complete wagering of 20 times (20x) the total bonus amount. Requesting a withdrawal before the wagering requirement is met may result in the bonus being forfeited.

Bonus Abuse Prohibited

The following activities will be considered bonus abuse and may result in account suspension:

• Claiming the welcome bonus multiple times using multiple accounts.
• Using the accounts of family members or friends to gain bonus benefits.
• Attempting to meet wagering requirements by placing low-risk bets (such as betting on both sides).
• Systematic betting intended to abuse promotional offers.

VIP Program

385bet has three VIP levels, each offering a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

You can advance to higher levels through regular gaming activity. VIP benefits may be subject to change at the platform's discretion.

Fraudulent Activities Prohibited

The following activities are strictly prohibited on 385bet:

• Playing games using software, bots, scripts, or any other automated method.
• Hacking or attempting unauthorized access to the platform's systems.
• Colluding with other users to manipulate the platform.
• Using the platform for money laundering or transactions involving illegal funds.
• Creating accounts or claiming bonuses using false information.

Consequences of Violations

If any of the above terms are found to have been violated, 385bet may at any time, without prior notice, suspend or cancel the relevant account, forfeit earned bonuses and winnings, and inform law enforcement authorities if necessary.

Security and Encryption

385bet uses SSL encryption technology to protect users' information and financial transactions. We regularly audit our systems to ensure fair play. However, users are responsible for the security of their own internet connection.

Age Verification and Protection

385bet firmly believes that online gaming is a form of entertainment and should be enjoyed responsibly. Our services are open only to those aged 21 or above.

Self-Exclusion and Limit Setting

Users can set their own deposit limits, betting limits, and session duration. Account suspension or permanent closure can be requested if needed. For more details, please visit our responsible gaming page.

Support for Problem Gamblers

If you or someone you know is struggling with a gambling problem, we encourage you to seek professional help. 385bet believes in raising awareness and supports responsible gaming.

Ownership Rights

All content on the 385bet website — logos, designs, text, graphics, software, databases, and other materials — is covered by 385bet's intellectual property rights. Reproducing, distributing, or using these without written permission is prohibited.

Third-Party Content

Our platform may contain content from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). The intellectual property rights to this content belong to the respective companies.

Service Disruptions

385bet is not liable for financial losses caused by temporary service disruptions due to technical faults, server issues, internet connectivity problems, or other reasons. However, we will make every effort to restore the service as quickly as possible.

Technical Errors

If a technical error in a game causes incorrect results to be displayed or funds to be paid out incorrectly, 385bet reserves the right to correct the error. In such cases, the result of the relevant bet may be cancelled and the staked amount refunded.

Third-Party Software

385bet is not directly liable for any issues arising from the software or services of third-party game providers. We will assist in communicating with the relevant provider in the event of such issues.

Closure at User's Request

You may request to close your account at any time through our support team. You will be given the opportunity to withdraw your available balance before the account is closed (subject to wagering requirements being met).

Suspension by the Platform

385bet may suspend or cancel an account in the following circumstances:

• If a violation of the terms and conditions is established.
• If false information is provided.
• If involvement in fraudulent activity is found.
• If the account has been inactive for an extended period.
• Due to regulatory or legal requirements.

Data Collection and Use

385bet collects your personal information solely for the purposes of providing services, verification, and security. We never sell your information to third parties. Please read our privacy policy for more details.

Cookie Policy

Our website uses cookies to improve the user experience and for security purposes. Continued use of the website will be considered acceptance of the cookie policy.

Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. We will review your complaint within 48 hours and attempt to find a resolution. If the matter cannot be resolved through support, our internal dispute resolution process will be followed.

Applicable Law

These terms and conditions are governed by the legal framework of the relevant authority. In the event of any dispute, both parties will first attempt to resolve it through friendly discussion.

Severability of Terms

If any provision of these terms and conditions is found to be invalid or unlawful, the remaining provisions will remain in full force. The invalid provision will be replaced by the nearest valid equivalent.